Important Order Info
Delivery Dates: We ship on Mondays and Tuesdays. When you select a delivery date IT IS AN ESTIMATED DELIVERY DATE. We will do our best to have the product delivered on the date you select via the shipping method that you choose.
Shipping Method: We ship UPS Ground for $17 per address. Spending over $100 in product will lower your rate to $10 per address.
Order Early! We ship year round, not just during the holidays, so be sure to indicate when you want your orders to arrive. All orders will be mailed immediately unless otherwise indicated. Only orders placed by November 30th are guaranteed delivery for Christmas.
Security and privacy information. All of your credit card information will be transmitted using SSL security. Your name and address are safe with us.
Please enter all address information to avoid errors, including zip code and phone numbers. For apartment buildings, please include apartment numbers. Please furnish a complete street address. UPS WILL NOT DELIVER TO A POST OFFICE BOX. If gift is to be delivered to a rural route please add the name of the road and include directions.
Give correct addresses. Many people change their addresses every year so be certain your addresses are current, complete and correct. WE CAN NOT BE RESPONSIBLE FOR DAMAGED PRODUCT DUE TO INCORRECT ADDRESS INFORMATION!
Canada and other International Addresses. Due to customs limitations, we cannot ship outside the US. Sorry.
Substitutions. We reserve the right to substitute items of equal or greater value in gift assortments, if necessary.
Corporate orders. Call for custom gift boxes of 15 or more.
Returns. Please keep in mind that food items are not returnable. With that said, we understand that occasionally packages will be damaged or delayed in shipment. In these rare cases we will replace the product, give you store credit or refund your money. IF YOU RECEIVE A DAMAGED PACKAGE, DO NOT DISCARD IT!! The shipper may wish to see the package. Try to keep the package in a cooler or refrigerator until it is inspected, picked up or you are instructed to discard it by us. To start the return process please call us at 1-800-526-6873 and explain the problem to us.